Frequently Asked Questions
Everything you need to know about shopping at Flying Tiger Copenhagen.
How long does shipping take and what are the costs?
Standard delivery typically takes 3-5 business days. Shipping costs vary by destination and are calculated at checkout, with free shipping often available on orders over a certain threshold.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please note that for hygiene reasons, certain products like food, earrings, and cosmetics cannot be returned.
Which payment methods do you accept?
We accept major credit cards including Visa and Mastercard, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products safe and sustainable?
Yes, we adhere to strict EU safety standards for all products. We are committed to sustainability, steadily increasing our use of FSC-certified wood and reducing single-use plastics across our range.
Can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link so you can follow your parcel's journey.
Do you offer gift wrapping services?
While we do not offer manual gift wrapping online, we sell a wide variety of affordable, creative gift bags and wrapping paper to help you make your gift extra special.